UX Assessment (Small)

$ 1,500 USD

Your site should be your biggest sales person and most valuable marketing tool. From things like CTAs to suggested products, related services and ease of navigation, we'll arm you with the information you need to support a user's journeys from any marketing channel. Best for e-commerce websites with roughly 50 skus or less on 1-2 PDPs, or professional services websites with less than 10 pages (or templates).

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Frequently Asked Questions

How much is an average engagement?

We do monthly & hourly pricing, so each engagement is custom and largely depends on the size of your site, as well as your goals. Engagements range from $1500 - $20,000 per month, with mid-market business averages between $2,500 - 7,000 per month.

What does the process look like?

For full service or on-going engagements, we have a very collaborative & open process in the first 3-4 months of working together. This is to ensure we're on the same page as far as next steps, milestones, and goals are concerned.

After that, our team can typically sprint to polish off projects or obtain organic search results. You'll always be involved, but we try our best not to add to your workload. We also have monthly calls to touch base on KPIs and the objectives for the months moving forward.

For Audits & Assessments, our first week or two we'll likely connect about your current data, goals or to gain access to relevant analytics platforms. After that, we're heads down in the work. Unless we find something that needs urgent attention, you'll likely hear from us once your audit is complete and your 45m - 1hr review can be scheduled.

Can we just purchase a bucket of hours?

Yep! We're slowly phasing this out as a core offering, but we understand that some DIYers and SEO teams just need an occasional extra pair of hands, or someone to give guidance. Our minimum is $750 which gets roughly 3 hours, depending on how they're used.

What's your backlinking process look like?

We offer backlinking as an a la carte service, or a service within our Full Service SEO packages (as long as it makes sense for your business & goals). While we have a rapport built up with a laundry list of micro-influencer blogs, we do custom research, outreach, and negotiations for all of our clients, so we don't run the risk of PBNs.

For D2C or Retail brands, we typically can gift product rather than paying bloggers, but occasionally compensation is necessary and will fall outside of our agency fees. We'll always set a budget with you first so there aren't any surprises at the end of the month.

Most link building engagements start at $1500 per month, with a minimum of $500 in pre-approved blogger spend.

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The Details

Our approach to your UX audit is rooted in a deep understanding of UX best practices, competitor review, and effective trends from across the internet. We employ a combination of research and evaluation methods to create a comprehensive takeaway that helps your site meet users' needs and exceed expectations.

usability testing and heuristic evaluation

Understanding that a website must not only look appealing but also deliver a flawless user experience is crucial. Usability testing goes beyond theory, as websites are placed in the hands of actual users. By observing their interactions and collecting feedback, pain points and areas that require improvement are unearthed, ensuring a seamless user experience. In addition, heuristic evaluations based on established usability principles, such as Nielsen's 10 Usability Heuristics, are conducted. This systematic approach helps identify potential issues in website user interfaces and address them proactively. The combination of usability testing and heuristic evaluation guarantees that website designs are not just visually appealing but also remarkably functional.

‍performance & interaction design

While visual aesthetics draw users in, websites have to offer more than just a pretty picture; they should provide exceptional and enjoyable experiences. Your site's performance and interaction design evaluation is designed to go beyond aesthetics to create an equally gorgeous functionality. The speed and responsiveness of websites are assessed, ensuring they load swiftly and deliver seamless user experiences. Additionally, the effectiveness of buttons, links, forms, and other user interface elements is scrutinized to guarantee that user interactions are intuitive and efficient. The comprehensive approach to performance and interaction design ensures that websites not only captivate users with their aesthetics but also provide smooth and satisfying experiences.

reporting & recommendations

What good is all this information if you don't know what to do with it? Your audit comes with a comprehensive PDF presentation overview that not only outlines any uncovered problems, but also shows you how we would fix them in wireframe mockups, explanations, and occasional third party recommendations. You'll also have the ability to book a call (up to 1 hour) with us to review your audit and our recommendations.

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